I loved the beach. When I booked this property I asked Rashida for RECENT PICTURES, she responded via WhatsApp that the pictures on the website were the pictures of the rooms. We landed at Norman Manley at 12:30pm, picked up our rental car by 1:30pm and was on our way to Frenchmens Cove. We did not arrive until 8:30pm. It is a good idea to inform your guests that major construction is in progress and so do not drive the St. Thomas route. Upon arrival the Security handed us an envelope with a key and we proceeded to the room, unit 14. We could not believe how dated and unclean the place looked. In the envelope was a document which stated that we should take our toiletries, no food would be served, etc...Great time to tell your guests upon arrival. I appreciate the two tiny bar soaps and towel we received. Only two of the towels could be used, the white towels, face rag and shower rags were stained. There was no attempt to replace the towels or clean the room for the duration of our stay. We paid a premium cost for a very poor quality accommodation with no service. We had every opportunity to book elsewhere and visit the beach if we wished. We choose to book with Frenchman's cove because the Website suggested that the amenities were good. Certainly not a good value for money. We are very easy to please, not a prima dona at all but the room made us very uncomfortable.
