2/10 – Mangelhaft
2. Feb. 2025
Worst experience at what is suppose to be 5 star
I had to wait 20 minutes to check in because the man at the desk was on the phone. I was then told that the restaurant and bar would not be opens. I had been counting on meeting family there for drinks, but had to figure out a new plan. I wish I had know before booking. Then when I get to the room, for the price, it was not anything special. No robes as advertised. The thermostat was on at 80 degrees (it was a very warm day out in NC); however, there was no way to change the temp, definitely no a/c and I couldn’t open the windows. When asked about the temp, the rude person at the desk said there was no way to change it. To top it all off, there was a company party there and the band was extremely loud, even the room was shaking from the booming. I had to call the town of Cary due to noise ordinance since it was 10pm. Overall, I would say, definitely stay somewhere else, especially if you are planning to have a nice relaxing visit.
Jennifer
Jennifer, Familienurlaub (1 Nacht)
Von Hotels.com geprüfte Gästebewertung
