The room, which was a suite, did not have a telephone. I was on the sixth floor and I had to go down several times to tell them that there was no towel, the TV did not work, they cleaned poorly, and in total I had to go down three times. I asked the person who works at the front desk, who did not have a telephone, and he told me that there was no telephone in the room. I was there for 8 days and the day before I left I spoke to the supervisor and they put a telephone in for me. I was in room 602, and the shower faucet kept coming out.