The hotel is overall nice, clean, and the personal at the reception, as well as the cleaning stuff very friendly. There is no alcohol served, which is not a big deal. But the guy at the restaurant entrance in floor HC is super unfriendly. You can feel the vibes he is giving to his workers there, so you don't feel welcome or good at all. I went there for breakfast and had it included in my booking, but he couldn't find my room number on his list after letting me in, and while I was getting something from the buffet, he started running behind me and screaming that I haven't paid and need to leave right now. It was very embarrassing so I never went back there, and only had breakfast at the restaurant infront of reception, where the people were a lot friendlier again, and my room number weirdly appeared on the list. Other than that guy who makes people feel unwelcomed, everything was great. The gym is not too busy, the pools are.