Mackay Enertainment and Convention Centre - 19 min walk - 1.6 km
Caneland Central - 19 min walk - 1.6 km
Mackay Base Hospital - 3 min drive - 2.2 km
Bluewater Lagoon - 3 min drive - 2.8 km
Harrup Park - 3 min drive - 2.4 km
Getting around
Mackay, QLD (MKY) - 6 min drive
Mackay Station - 5 min drive
Nabilla Station - 18 min drive
Mapalo Station - 25 min drive
Restaurants
The Coffee Club - 2 min drive
KFC - 10 min walk
Hungry Jack's - 20 min walk
Austral Hotel - 19 min walk
Red Rooster - 18 min walk
About this property
Sun Plaza Motel Mackay
Enjoy your visit to Mackay with a stay at Sun Plaza Motel Mackay. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Fellow travelers love the helpful staff and overall value.
Languages
English
At a glance
Hotel size
32 rooms
Arriving/Leaving
Check-in start time: noon; Check-in end time: 6:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 10 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Onsite carport
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Room service
Traveling with children
Children's pool
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Facilities
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
Microwave
Toaster
More
Daily housekeeping
Guidebooks/recommendations
Fees & policies
Refundable deposits
Deposit: AUD 75.00 per stay
A damage deposit of AUD 100 will be collected before check-in
Optional extras
Late check-in between 7:30 PM and 11:30 PM can be arranged for an extra charge of AUD 12
Renovations and closures
The property is closed between June 22 and July 4.
Policies
This property does not have elevators.
Guests can rest easy knowing there's window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Sun Plaza Motel Mackay
Sun Plaza Motel
Sun Plaza Mackay
Sun Plaza Motel Mackay Motel
Sun Plaza Motel Mackay West Mackay
Sun Plaza Motel Mackay Motel West Mackay
Frequently asked questions
Is Sun Plaza Motel Mackay currently open?
The property is closed between June 22 and July 4.
Does Sun Plaza Motel Mackay offer free cancellation for a full refund?
Yes, Sun Plaza Motel Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sun Plaza Motel Mackay?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sun Plaza Motel Mackay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sun Plaza Motel Mackay?
Yes, there's free self parking.
What are the check-in and check-out times at Sun Plaza Motel Mackay?
Check-in start time: noon; Check-in end time: 6:30 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Sun Plaza Motel Mackay and nearby?
Sun Plaza Motel Mackay has an outdoor pool.
What's the area around Sun Plaza Motel Mackay like?
Sun Plaza Motel Mackay is a short 19-minute walk from Mackay Enertainment and Convention Centre and 19 minutes' walk from Caneland Central.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 11, 2024
Stuart
Stuart, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 12, 2024
lee
lee, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 25, 2024
Clean quiet and staff friendly
jackson
jackson, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Aug 23, 2024
Greg
Greg, 2-night trip
Verified Wotif guest review
2/10 Poor
Aug 22, 2024
Scott
Scott, 3-night trip
Verified Wotif guest review
8/10 Very Good
Aug 21, 2024
Room was in good order, bed comfy with good pillows. The pool was great too. Very good for the price.
Andrew
Andrew, 2-night family trip
Verified Wotif guest review
6/10 Good
Jul 30, 2024
Showers small , close to shops
Michael
Michael, 6-night trip
Verified Wotif guest review
6/10 Good
Jul 30, 2024
Close to flight path aircraft noise,
Michael
Michael, 6-night trip
Verified Wotif guest review
8/10 Very Good
Jul 30, 2024
Parking free and close to room
Michael
Michael, 6-night trip
Verified Wotif guest review
6/10 Good
Jul 28, 2024
Martin
Martin, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jul 16, 2024
MELINDA
MELINDA, 1-night trip
Verified Wotif guest review
6/10 Good
Jul 12, 2024
Very small bathroom
Garry
Garry, 5-night trip with friends
Verified Wotif guest review
10/10 Exceptional
Jul 7, 2024
Affordable Accomodation and clean rooms
Ryan
Ryan, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 5, 2024
Very good for overnight stay
Denis
Denis, 1-night romance trip
Verified Wotif guest review
6/10 Good
Jun 20, 2024
Location was convenient and staff were friendly.
Lighting in the room was very poor - almost darkness.
End of the day you get what you pay for.
David
David, 4-night trip
Verified Expedia guest review
2/10 Poor
Jun 18, 2024
First night I arrived I had no room even though I had email confirmation. Had to stay elsewhere at 11pm at night.
Very few rooms have smart tvs, and mine had internet dropouts every 5-10 minutes. Room was neat and tidy for a 3 star motel, but the booking system is totally flawed and so I can’t return.
phillip
phillip, 5-night business trip
Verified Expedia guest review
8/10 Very Good
Jun 4, 2024
I stay here regularly it is good value and fulfills my need while travelling for work.
David
David, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 1, 2024
Ally
Ally, 4-night trip
Verified Wotif guest review
2/10 Poor
May 30, 2024
No smoking rooms had people still smoking
Was cockroaches in our room
Lady at reception upon arrival was not pleasant and told me not to let my children mess the room up, when my children were disgusted themselves at the state of the room. Fridge didn’t work froze all their drinks. Really disappointed and definitely don’t recommend