2/10 – Mangelhaft
12. Juni 2016
Horrible!!!!!we arrived with the plane at 23 o'clock. So we searched for a hotel with 24hour reception. We found this hotel and booked, got a confirmation from hotels.com....Arrived on the hotel, nobody was on the reception. we tried to call and we wait but it wasnt sucessfull. We havnt any current on our mobilephone and it was very late so we havnt no choise - we must sleep in the car. (our rental car -fiat panda) We waited till morning because we want to clear this case, why nobody wasnt on the reception. But aftee 7:30 nobody arrived in the hotel we decided to leave We have also breakfast option,but at this time wasnt any open restaurant. At night and morning often looked by reception window but nobody was there. Our money was booked from the creditcard. We want the money back!!!...Who want to start the vacation in this way? nobody!!!!!!!!
Alena
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