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Windsor Spa Hotel

4.0 star property
Karlovy Vary City Centre hotel with spa and indoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Windsor Spa Hotel

Exterior
Indoor pool, sun loungers
Couples treatment rooms, sauna, spa tub, body treatments, body wraps
Superior Double Room | Minibar, in-room safe, desk, iron/ironing board
Indoor pool, sun loungers

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Parking available
    Parking available
  • Ski facilities
    Ski facilities
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
Feel at home
  • Rollaway/extra beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Minibar

Room options

Available filters for rooms
Showing 4 of 4 rooms

Comfort Double Room

Highlights

Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Minibar
Coffee/tea maker
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room

Highlights

Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Minibar
Coffee/tea maker
  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Living area | Flat-screen TV

Superior Double Room

Highlights

Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Minibar
Coffee/tea maker
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

Highlights

Heating
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
Minibar
Coffee/tea maker
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property - evening/night

Grandhotel AMBASSADOR National House

Pool
Spa
Pet friendly
Parking available
8.6 out of 10, Excellent, (289)
The price is $119
includes taxes & fees
$103 per night
Dec 3 - Dec 4
Grandhotel AMBASSADOR National House
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About the neighborhood

Map
Mlýnské nábreží 507/5, Karlovy Vary, 360 01

What's nearby

  • Mill Colonnade - 3 min walk - 0.3 km
  • Hot Spring Colonnade - 6 min walk - 0.6 km
  • Karlovy Vary Christmas Market - 7 min walk - 0.7 km
  • Elizabeth's Spa - 9 min walk - 0.8 km
  • St. Peter and Paul Orthodox Church - 10 min walk - 0.9 km

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 12 min drive
  • Ostrov nad Ohri Station - 13 min drive
  • Karlovy Vary dolni n. Station - 17 min walk
  • Karlovy Vary Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪F-bar - ‬5 min walk
  • ‪Plzeňka Carlsbad - ‬1 min walk
  • ‪Festivalová náplavka - ‬4 min walk
  • ‪Old Carlsbad Grill - ‬3 min walk
  • ‪Smíchovský pavilon - ‬13 min walk

About this property

Windsor Spa Hotel

Enjoy your visit to Karlovy Vary with a stay at Windsor Spa Hotel. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, reflexology, or mani/pedis. An indoor pool, a bar/lounge, and a sauna are other highlights.

Languages

Czech, English, German, Russian

At a glance

Hotel size

  • 36 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (EUR 15 per night; includes in/out privileges)
  • Onsite parking limited

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Skiing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Reusable cups only
  • Banquet hall

Accessibility

  • 8 stairs to reach property
  • Area rugs in room

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient showers only

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including reflexology.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.98 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 5 for adults and EUR 5 for children
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for EUR 5.0 per night
  • Rollaway beds are available for EUR 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Self parking costs EUR 15 per night with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking

Policies

This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Windsor Spa Hotel Karlovy Vary
Windsor Spa Hotel
Windsor Spa Karlovy Vary
Windsor Spa Hotel Hotel
Windsor Spa Hotel Karlovy Vary
WINDSOR Medical Complex SPA Hotel
Windsor Spa Hotel Hotel Karlovy Vary

Frequently asked questions

Is there a pool at Windsor Spa Hotel?
Yes, there's an indoor pool.
Are pets allowed at Windsor Spa Hotel?
Yes, pets are welcome. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Windsor Spa Hotel?
Yes. Self parking costs EUR 15 per night. Parking spots may be limited.
Is airport shuttle service offered by Windsor Spa Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Windsor Spa Hotel?
Check-in start time: 2 PM; Check-in end time: 11:30 PM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Windsor Spa Hotel and nearby?
During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and horseback riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Windsor Spa Hotel also has a sauna.
Are there restaurants at or near Windsor Spa Hotel?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Windsor Spa Hotel like?
Windsor Spa Hotel is a short 3-minute walk from Mill Colonnade and 6 minutes' walk from Hot Spring Colonnade.

Reviews

7.4

Good

8.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very Good

3-night trip
Verified Hotels.com guest review

6/10 Good

Very good location and nice rooms. Breakfast is ok. We wanted to use the spa facilities, but were unable to find how to make a reservation. At the reception (where the receptionist barely spoke any english or german, even though she was very sweet) we were sent to the spa and at the spa we were sent to the reception. The pool was nice, so we used that, but the lights in the sauna were off and there was no one to be found to help us. Also, no airconditioning in the rooms or restaurant. If you're just there for a short visit (not for the spa) and the weather isn't too hot: great hotel. Otherwise, I'd look elsewhere.
Evelien, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

In the heart of KV
Great location, in the very heart of the town, very good quality of accommodation, clean, friendly check in and overall great service. Big advantage is parking in the hotel back yard. We will be back! 😃
3-night trip
Verified Hotels.com guest review

2/10 Poor

Hotel Overbooked
We arrived at hotel reception to be informed that our reservation could not be honoured. It was very difficult to comprehend as the principal languages used in this hotel are Russian and German. It amazes me that with modern technology available (such as text message) we were not advised in advance of the problem.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Decent hotel close to the center
The best thing about the hotel is its location right at the center of Karlovy Vary. Room is ok, however we were disappointed with breakfast: limited selection, food was not fresh, and restaurant not very clean. We also didn'thave the chance to try any of the spa services since staff was on holiday.
Verified Expedia guest review

8/10 Very Good

4 stars
Great hotel. Amazing location & friendly staff. Only drawbacks were weak in room wifi, & Breakfast buffet selection was lacking. Other than that, a stellar experience.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

4/10 Fair

Dont use this hotel
We did not get the room we ordered and paid for. Bad service.
Verified Hotels.com guest review

8/10 Very Good

Mogens Kjær, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel Windsor na pár dnů i na lázeňský pobyt
Krásný hotel s úžasným personálem a nádherným bazénem. Určitě se vrátím.
Andrea, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sehr sauber - freundliches Personal- und schöner Spa- Bereich - würde das Hotel jederzeit wieder buchen
Thomas, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Zuzana, 1-night trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

6/10 Good

Antiguo edicifio aún en restauro. Lo restaurado está quedando bien, sobre todo el SPA y la piscina interior. El personal no maneja inglés y se hace difícil la comunicación. Hubo un error en la reserva y nos enviaron a una suite por una noche de la que tuvimos que pagar el precio completo, que era el doble de lo que habíamos reservado. No hubo forma de negociar: o aceptábamos o nos teníamos que buscar otro alojamiento. Nos hicieron sentir como que nos estaban haciendo un favor.
1-night romance trip
Verified Expedia guest review

8/10 Very Good

Andrey, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Hübsches Hotel in perfekter Lage. Essen zu einfach leider nichts besonderes aber alles andere ist gut
1-night trip
Verified Expedia guest review

10/10 Exceptional

Rigtig godt hotel, med god service. Det ligger i gå afstand fra centrum. Morgenmaden var okay.
Jane Nipa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ótima localizacao
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Alles Supi. Kleiner Kritikpunkt ist das Frühstück. Dieses entspricht keinem 4*Hotel.
Verified Hotels.com guest review

6/10 Good

Nicht das was ich erwartet habe!!
Hallo, wir waren über Silvester bei euch im Hotel . Wir haben dieses Hotel insbesondere wegen der und Poollandschaft gebucht . Als wir dort angekommen sind wurde uns gesagt das diese Poollandschaft bis März renoviert wird. Hätten wir das davor gewusst, hätten wir uns zweimal überlegt dieses Hotel zu buchen. Ausserdem haben wir 40 Euro Parkgebühr für 4 Nächte gezahlt (10 Euro pro Nacht) . Das Positive war die zentrale Lage des Hotels und das Frühstücksangebot . Wenn es nach uns geht buchen wir dieses Hotel nichtmehr!!
Dragan, 3-night trip
Verified Expedia guest review

6/10 Good

es gab keinen Wasserkocher, die Zimmerreinigung hat am Sonntag nicht stattgefunden, für das Mineralbad mussten wir bezahlen, obwohl in der Hotelbeschreibung angepriesen waren.
Verified Hotels.com guest review

4/10 Fair

3*
curious entrance to the hotel, strange personal in the reception, nice room, good breakfast
Verified Hotels.com guest review

6/10 Good

Zentrale Lage
Sehr schönes Ambiente. Freundlicher Service. Zimmer sind super. Frühstück ist nicht so super es ist empfehlenswert außerhalb essen zu gehen. Der Spabereich ist sehr klein und es steht nur die Sauna zur Verfügung die gut ist. Schön wäre ein Scwimmbecken und eine Dampfsauna. Die Massage war angenehm. Fazit: Super Hotel für Erholung und Übernachtung zum günstigen Preis. Aber für komplettes Wellnessprogramm ungeeignet.
Verified Expedia guest review