6/10
My first stay at this hotel was for 2022-2023 new years and I was deliaghted, but in this second time the experience was totally different. The quality and preparation of the food in most restaurants wasn’t that good, except for the Sushi and Ceviches that was a top. And the worst was the air conditioner in the room, it didn’t cool enough, even we reported every day and they made efforts to solve the issue it only cool for a while and then it started to feel hot again in the room. The swim out pool of the room wasn’t cleaned daily and properly, since day 1 of our stay there was a pice of bread that someone threw for birds and it stood in the water in the same spot for the our whole 5 days stay. I didn’t use the swim out at all. Definitely not worth the price payed for upgraded Diamond swim out suite. In general this hotel has degraded its quality and service.
Carol
Familienurlaub (4 Nächte)