We had a room with a plunge pool. Unfortunately, the pool was dirty and full of algae. After several requests, the pool was cleaned after 2 days. On one day the hotel had problems with the water pump, so that only rusty brown water came out of the shower.
Unfortunately, there are no freshly squeezed juices at breakfast (only concentrate) and we had to pay extra for a freshly squeezed melon juice. When we checked out, the hotel was supposed to organise a taxi for us to catch our ferry to Nusa Dua in time. Unfortunately, they didn't do that or they forgot and we then had to arrange it ourselves at short notice. All in all, we have to say that these inconveniences are not acceptable for a hotel in this price range.