Staff was very helpful to accommodate my request to switch the room. At the beginning I had a small room with a blurred window opens to the hotel inside hall. Hotel staff was very friendly in assisting to look for a better room. Facilities were decent, clean and practical. Only, the twin bed is small, even for myself 160 cm, and the mattress is quite hard. Maybe because it is a new one, because the other bed in the room is the same. Location of the hotel is very strategic, close to train station, cultural festival TIM and restaurants, 24hrs indomaret all next door. All in all, it was a good choice and will not hesitate to stay here again.