Rooms: the rooms were clean, comfortable and nicely decorated.
Bathroom: the toilet seat was loose, which was uncomfortable.
As for the service, the receptionist was not there at the agreed check-in time and even went out again before we could come back and collect our keys later during the day. This resulted in a 2 hour delayed check-in. Moreover, for some reason, music was turned on in the reception during night, which disturbed our sleep.