The food is totally awful. DO NOT EAT HERE. I ordered chicken steak and they took a frozen chicken from the freezer, put it in the microwave and then threw it on the steak bench. It was dry and hard to eat, also totally tasteless. The only thing made it eatable was the sauce that came a long. We never tried the breakfast cause of this and used restaurants near kuta beach instead.
The room was clean when we came. We had issues with a lots of ants on the room though, it seemed like they have a entrance in the wall. There for, do not leave food, chips, candy and soda bottles etc on the room, ants will invade! We had a few ants in the bed during nights as well. Not really a issue but still frustrating.
AC is a bit loud IMO. But other than that the hotel should be quiet (except for quests which we had problems with). 1 Night a family with 3 kids was running around and screaming 6-7 in the morning and then started to use the pool, screaming even more. The night after someone decided to celebrate their birthday at the pool, screaming singing jumping heavily in the pool and keeping everyone awake. Some nights dogs were fighting at the street which could be annoying, but you will rarely hear traffic.
Service in the hotell was all good. One of our roof lamps exploded and took out the electricity on the room, I told the front desk and i had a "engineer guy" at my room 2 mins after fixing everything. Everytime we needed something on the room it came right away.