My wife and I have been regular business and leisure travelers to HK for over 20 years. This hotel was a very happy discovery for us; it felt like it was very new, nicely located in the Sheung Wan locality, convenient to central HK. One slight limitation is that it's a slightly longer walk to the MTR (6-8 min, which for HK is not short). Having said that, if you are comfortable with local transport options (which we are), the bus and tram services are excellent. The bus stop is literally at the doorstep, and it only takes 15 min to get to Central by bus.
We were upgraded to the club floor, which came with a little sitting room, which was very much appreciated. The room was very well appointed, with full range of toiletries. The towels felt very new, as did the bedsheets, and the bed was comfortable. The room is a typical HK hotel room, with enough space to walk around 2 sides of the bed. Hence the usefulness of having a sitting area.
What we really enjoyed about the hotel was the common area at the reception, where there was free flow drinks and snacks, in a very comfortable large open area, with ample seating. The best thing? Every day at 530 to 630, there is a happy hour, with free flow wine, beer, bourbon and other liquor. It was a very nice place to hang out and chill.
The staff are friendly, professional and helpful. I did not have a single interaction with staff where they were not smiling and helpful. Highly recommend this gem of a hotel.