Hotel Ambassador by ACE Hotels

All the staff were amazing. I didn’t get most of the staff’s names, but the one’s sticking to my mind are Prashanna, Kavita and Asmita at front desk. Also the house keeping staff were attentive and friendly. The Diplomat restaurant where the breakfast was served, those staff were very cooperative. On my last day, they were very kind enough to even pack me a couple of sandwiches for my onward flight. Only the food from their rooftop restaurant didn’t suit my

1.No exercise room 2. there is cafeteria where they have a bizzare rule to serve eggs or omelette only till 10 am , they don’t serve proteins after that time 😇 3. 2nd floor has a Resturant which has decent food menu but the portion size too small , are like kids size

Excellent hotel to stay. However, room service has to be 24/7 to become better

Air conditioning in room didn’t work. Despite telling staff each night, and being fixed, it kept breaking. Resulting in terrible and no sleep over three nights

Staff, location, and room were all excellent. I've stayed in other Lazimpat hotels, and this one is the best value for money.

Very friendly, informative staff. Clean rooms and amazing choices of food from the restaurants. Would recommend it if u are staying in Kathmandu, as it is easy to travel to different parts of the city from the hotel.

The staff were the best I have ever experienced. So helpful and polite. The whole stay was brilliant. If this place had a pool I wouldn't stay anywhere else in Katmandu

Great location. Friendly helpful staff especially at reception and restaurant, this made our stay here a good experience.. Clean and comfortable rooms. Restaurant has good breakfast and great selection on dinner menu. Would stay here again.

Stayed here overnight after a long drive through the mountains. Late check-in but was accommodated by the manager to have a late supper when their dining room was fully booked. Was upgraded to a balcony room with a view of the mountains. The rooms are large, nicely appointed with modern fixtures. Dinner and breakfast was delicious. A good selection of cuisine on the menu and the prices are reasonable. This hotel is good value for your money. Most of all, the service was beyond my expectations from check-in to finding us a driver to tour the city to accommodating for late checkout. I plan to stay here whenever I return to Kathmandu and will recommend it to my friends.

Overall the place is nice and clean. Well maintained. Our room was a bit noisy but because of the location that cannot be helped. I could also hear the alarms and the phones of my neigbors so sound proofing should be reviewed. All in all it wasn't too bad though. I did not like the huge number of cameras all over the place. While I do understand the need for cameras in strategic places for the safety of the guests, this safety should not be achieved at the cost of the guests' privacy. I am a frequent traveller but will not stay at this hotel again for this reason. Safety and privacy should be balanced reasonably.