Booked in for 2 nights October 2024. Saw rooms on web-site and opted for executive room, ...over compact room. Arrived to a room looking just like the compact room. Went back to reception. Was advised our room 'was' and executive room! Suggested I wanted one like to picture on their web-site. Was given another room to inspect which was a mirror image of the first room, no better. Went back again showed the man on reception, the picture. He checked with a cleaner which room that was. he said that we 38 but it was booked. He then selected 33 that was similar. That was more like the room in the picture. These rooms had two windows in the outside wall. The compact rooms only having one window each. Finally arrived in an Executive room. Staff very helpful but didn't see the difference in rooms!
Dinner - opted for the "Tennerfest menu. Good value at £20.00 each for 3 course meal. Turned out to be (apparently) pre=packaged food. OK but low quality. Deserts were NOT banoffee pie -it was slices of Banana with ice-cream on chocolate powder. And the baked Alaska was soft (uncooked) meringue over good cold ice-cream, but it had not seen an oven or heat!
wine was good, too good for that food!
Next night food of the main menu was good, as expected.
Rooms were beginning to show signs of wear.
All staff we really good, pleasant and helpful.
Great location in center of town, but a quite side street. Very pleasant.