Hotel Mundo Maya Palenque

4.5 star property
Luxury hotel in Palenque with 2 outdoor pools and restaurant

Choose dates to view prices

Photo gallery for Hotel Mundo Maya Palenque

2 outdoor pools
2 outdoor pools
Exterior
Deluxe Double Room, Balcony, Garden View
Balcony view
Hotel Mundo Maya Palenque is a great choice for a stay in Palenque. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge and a health club.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Bar
  • Gym
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Health club
  • Children's pool
  • 24-hour room service
  • Spa services
  • Area shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Terrace

For families (6)

  • Children's pool
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Lift
The current price is €129
includes taxes & fees
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Ceiling fan
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Balcony, Garden View

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Down duvet
Blackout curtains
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Mini-fridge
Dishwasher
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Presidential Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Mini-fridge
Dishwasher
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed

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About the area

Map
Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960

What's nearby

  • Palenque National Park - 6 min walk - 0.5 km
  • Aluxes Eco Park - 16 min walk - 1.3 km
  • Museo de Sitio Palenque - 5 min drive - 4.0 km
  • Palenque Archaeological Zone - 8 min drive - 5.1 km
  • El Panchán - 13 min drive - 5.1 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 119 min drive
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪Bajlum Cocina Prehispánica fusión - ‬9 min walk
  • ‪Don Mucho's - ‬17 min walk
  • ‪El Panchán - ‬17 min walk
  • ‪Café Fuga - ‬3 min drive
  • ‪pizzas exprés - ‬5 min drive

About this property

Hotel Mundo Maya Palenque

Hotel Mundo Maya Palenque is a great choice for a stay in Palenque. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge and a health club.

At a glance

DONE

Hotel size

    • 144 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited (max. 1 space per unit)
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Train station shuttle from 7:00 AM to 5:00 PM*
DONE

Off-site

    • Area shuttle within 15 kilometres*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Shopping
  • Pool table
  • Table football
  • Ping pong
  • Ecotours nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Bike storage
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 2024
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness centre
  • 2 outdoor pools
  • Bike parking
  • Spa services
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Traditional architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 120
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 160
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Accessible train station shuttle
  • Front entrance ramp
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 60-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 300 to 700 for adults and MXN 300 to 700 for children
  • Local area shuttle service is offered for an extra charge

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Gafsacomm Palenque Hotel
Hotel Gafsacomm Palenque Palenque
Hotel Gafsacomm Palenque Hotel Palenque

Frequently asked questions

Is there a pool at Hotel Mundo Maya Palenque?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Hotel Mundo Maya Palenque?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Mundo Maya Palenque?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Mundo Maya Palenque?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Hotel Mundo Maya Palenque and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a 24-hour fitness centre and spa services. Hotel Mundo Maya Palenque also has a garden.

Are there restaurants at or near Hotel Mundo Maya Palenque?

Yes, there's an on-site restaurant.

Does Hotel Mundo Maya Palenque have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Mundo Maya Palenque like?

Hotel Mundo Maya Palenque is located a short 13-minute walk from Palenque National Park.

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Reviews

Hotel Mundo Maya Palenque Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.2

Staff & service

9.8

Eco-friendliness

9.8

Property conditions & facilities

Reviews

10/10 Exceptional

Todo muy bonito
Gibran, 2-night trip

10/10 Exceptional

Excelente
Ignacio, 1-night trip

6/10 Good

Si
Jirge, 2-night trip

10/10 Exceptional

.

.
Roberto, 1-night trip

10/10 Exceptional

Todo excelente
evelin, 1-night trip

6/10 Good

El servicio del restaurant pésimo, tardan mucho en servir y la comida sin sabor, tienen mucho que mejorar en esta área. En el área de la alberca llevas tu vaso térmico con alguna bebida y te amenzan los meseros con enviarte a la guardia nacional, argumentan que el hotel es de ellos y por eso lo hacen segun, al momento de llegar a la arberca nadie se te acerca para ofrecerte el servicio, la michelada es pésima. El agua de la alberca esta demasiado caliente que no se pude disfrutar. No hay donce conectar celular en las areas de camastros solo en el baño de la alberca. No hay amenidades en el hotel solo te ofrecen si quieres jugar en una mesa de ping pong y una mesa de billar. La atención de los operadores de los carritos de golf que trasladan del estacionamiento al hotel son muy atentos al igual que los oficiales de la guardia nacional que estan en el looby.
CARLOS RUBEN, 2-night trip

10/10 Exceptional

Más calidad en el área de restaurante, con respecto a los alimentos deben contratar un mejor chef, el hotel está muy bonito, todo lo demás 10 de 10
Ana Gabriela, 1-night trip

10/10 Exceptional

nos gustó mucho el hotel , si regresaremos pronto!! buen servicio y personal amable
1-night trip

10/10 Exceptional

Muy bonito, solo que falló la luz pero rápido lo arreglaron
Carlos Mario, 1-night trip

10/10 Exceptional

TODO EXCELENTE
Mario Alberto, 2-night trip

8/10 Very good

Ambiente tranquilo

Ambiente tranquilo, habitación limpia y cómoda, personal agradable.
Patricia del Carmen, 1-night trip

10/10 Exceptional

La atención del personal es muy buena, son amables y accesibles.
Liliana, 2-night trip

8/10 Very good

Todo muy bonito y tranquilo
Ana karen, 1-night trip

10/10 Exceptional

Grata experiencia en el hotel, las instalaciones, la vista y el personal excelente. Solo ampliar más el horario de la alberca, más opciones de menús en la alberca y restaurantes.
Doris, 1-night trip

10/10 Exceptional

Bonito hotel nuevo. Buenos servicios
FAUSTO ADBEEL CAMARGO, 1-night trip

10/10 Exceptional

Todo muy
Ernesto, 3-night trip

10/10 Exceptional

Comida excelente!!!
Elsy, 2-night trip

10/10 Exceptional

Me encantó aunque el restaurante no fue lo mejor
CLAUDIA, 1-night trip

10/10 Exceptional

Exytaordinaria.
Carlos, 1-night trip

10/10 Exceptional

I like it so much
Magda, 2-night trip

10/10 Exceptional

Gran hotel

Muy bonito hotel, excelente servicio. Gente muy amable. Frente a la zona arqueológica. Solo sugiero ampliar horarios de gimnasio y alberca.
1-night trip

10/10 Exceptional

Excelente

Increíble, lo recomiendo muchísimo
Linda patricia, 3-night trip

6/10 Good

El cuarto olía muy mal , el olor venía de la coladera de la regadera. Tuve que colocar una toalla húmeda encima de la coladera de la regadera para contener el olor. Instalaciones muy bonitas y a unos pasos de la zona Arqueológica. Servicio a cuarto excelente y buen sazón de cocina del restaurante
CARLOS RENE GOMEZ, 3-night trip

8/10 Very good

Heel mooi hotel, luxueus en volledig nieuw. Is in een heel mooie setting. Je parkeert de wagen op bewaakte parking en wordt met een golfcar naar het hotel gebracht. Ligging rechtover archeologische site Palenque, ideaal dus. Je moet maar oversteken en je bent er. De menukaart is eerder pover, het ontbijt te duur voor wat het is en het personeel verstaat geen Engels. Wel super toffe restaurantjes in de buurt. Ontbijt bij Casa Nicho, lunch bij Cafe Jade zijn aanraders... Hotel is zeker een aanrader
Jan, 3-night trip

10/10 Exceptional

Todos quedamos gratamente sorprendidos en nuestra primera visita a este hotel, vistas y paisajes increíbles, limpio, buena atención y un diseño que se mezcla con su entorno de selva lacandona. FELICIDADES
Impresionante ceiba en el recibidor del hotel rodeada de 4 estelas mayas
Divertidas amenidades gratuitas en el lobby, como futbolito, ping-pong, billar, etc
los traslados dentro del hotel en los carritos eléctricos te permiten disfrutar de paisajes memorables de la montaña y la selva
vista desde la habitación
ENRIQUE, 1-night trip