2/10 – Mangelhaft
23. Jän. 2025
I made a reservation at noon the day of travel and hotel day check. I booked a 3 day stay starting 1-19 in anytime after 3p till check out at 11a on wed 1-22. I take a Lyft and finally get to motel at about 11:45p only to be told by a man that was in the office apt behind a window that he had no room left that night! I said I have a reservation that was place earlier today and already paid for 3 day stay as he pointed up at a hand made sign over the top of window saying no more vacancy.
When told him what are you saying that I don't have my room that I payed for already in advance way before now? And all he said was yes no rooms left. I said what do I do then give me my refund he said sorry you need to take care of that. And as of today 1-22-25 at 2a I have not received my refund for over 150.00! So DO NOT ever book a stay here because if your from out of town this motel stay will never be a promise that you will have your room to stay in even if you have reservations. And to add to the day it had just dropped to about 36° with hard winds and I watched my Lyft drive away as this hotel man turned around and walked inside his warm office leaving me standing outside with my mouth open and looking at my phone saying What do I do now it's now past midnight and I could not book a hotel for that same day now since it was already now Monday to the apps to book for a stay. Again I never stayed here and I hope you will NEVER booked a stay here and I hope this property is removed!
Roland
Roland, Aufenthalt von 3 Nächten
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