Excellent from check in, (bit shocked at car parking cost.). Room, was clean (dusty on head board) sofa bed mattress very thin, son didn't sleep to well both nights, shower head.wouldnt sit straight but lovely shower. Room either cold or to hot, very chilli by window. Food was nice on the first night, 2nd night the curry was not so good, very small portions, rice very bland. Breakfast was fantastic, such a good selection.All staff were excellent, very attentive. We will definitely be back. Upstairs room so we can see the trains.