Located near Kensington High Street, Seraphine Kensington Olympia Hotel offers a chic retreat with continental breakfast, a cozy bar, and in-room WiFi. Relax knowing you're close to Kensington Palace and Olympia Conference and Exhibition Centre. The hotel's helpful staff has left a lasting impression on previous guests.
225 Kensington High Street, London, London, England, W8 6SA
What's nearby
Kensington High Street - 1 min walk - 0.1 km
Holland Park - 1 min walk - 0.1 km
Design Museum - 2 min walk - 0.2 km
Cromwell Road - 6 min walk - 0.6 km
Kensington Gardens - 12 min walk - 1.0 km
Getting around
London City Airport (LCY) - 26 min drive
Heathrow Airport (LHR) - 32 min drive
Luton Airport (LTN) - 63 min drive
London (SEN-Southend) - 63 min drive
Gatwick Airport (LGW) - 87 min drive
Stansted Airport (STN) - 87 min drive
Kensington (Olympia) Station - 14 min walk
Kensington (Olympia) Underground Station - 15 min walk
West Brompton Station - 21 min walk
High Street Kensington Station - 4 min walk
Earl's Court Station - 13 min walk
Holland Park Underground Station - 16 min walk
Restaurants
Cafe Le Monde - 3 min walk
McDonald's - 4 min walk
The Design Museum Kitchen - 3 min walk
Pret a Manger - 9 min walk
Megan's on the High Street Restaurant - 1 min walk
About this property
The Kensington Hideaway
When you stay at The Kensington Hideaway, you'll be in a great location, within just a 10-minute walk of Kensington High Street and Cromwell Road. You can unwind with a drink at the bar/lounge, and English breakfast is available daily. Also, Kensington Gardens and Olympia Events are within a 15-minute walk. The property is just a short walk to public transportation: High Street Kensington Station is 4 minutes and Earl's Court Station is 13 minutes.
At a glance
DONE
Hotel size
59 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Offsite parking within 328 ft (GBP 44 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Bar/lounge
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
1 building/tower
Safe-deposit box at front desk
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
High pile carpet in room
Room amenities
Be entertained
45-inch flat-screen TV
Home comfort
Air conditioning and heating
Portable fan
Espresso maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
What to enjoy
Heated floors
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Desk chair
Food and drink
Meal delivery service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Refundable deposits
Deposit: GBP 50 per accommodation, per stay
Parking
Parking is available nearby and costs GBP 44 per day (328 ft away)
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Best Western Seraphine Kensington Olympia
Best Western Seraphine Kensington Olympia Hotel
Best Western Seraphine Olympia
Best Western Seraphine Olympia Hotel
Kensington Seraphine Hotel
BEST WESTERN Seraphine Kensington Olympia Hotel London, England
BEST WESTERN Seraphine Kensington Olympia Hotel London England
Seraphine Olympia Hotel
Seraphine Kensington Olympia
Seraphine Olympia
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia
Seraphine Kensington Olympia Hotel Hotel
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia Hotel Hotel London
Frequently asked questions
Does The Kensington Hideaway offer free cancellation for a full refund?
Yes, The Kensington Hideaway does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Kensington Hideaway?
Sorry, pets aren't allowed.
Is parking offered on site at The Kensington Hideaway?
Sorry, there's no onsite parking at The Kensington Hideaway.
What are the check-in and check-out times at The Kensington Hideaway?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What's the area around The Kensington Hideaway like?
The Kensington Hideaway is a short 4-minute walk from High Street Kensington Station and 7 minutes' walk from Cromwell Road.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
The Kensington Hideaway Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.0
Amenities
9.4
Staff & service
9.8
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Location
Bathroom
Shower
Bed
Store
Clean room
Value
Reviews
Verified
10/10 Exceptional
May 28, 2026
The staff are exceptional.
Chris
Chris, 1-night trip
Verified
10/10 Exceptional
Apr 1, 2026
Clean nicely decorated room, lovely friendly and efficient staff.
Kamini
Kamini, 8-night trip
Verified
10/10 Exceptional
Apr 15, 2026
Lovely staff, really comfortable bed, good air conditioning. Great all round.
Oliver
Oliver, 1-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Fabulous location, facilities and room.. every interaction with the staff was outstanding.. highly recommended!
Jeff
Jeff, 2-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Wonderful stay! Staff were friendly and helpful, room was perfectly clean and had everything we needed. Great location near a tube station. We would definitely stay again!
Christopher
Christopher, 1-night trip
Verified
8/10 Very good
Mar 31, 2026
Excellent value for money. Perfect location. Ideal for a 1 or 2 night stay. Little hanging space for clothes and no cupboards or drawers in the bedroom are the downsides
chris
chris, 1-night trip
Verified
10/10 Exceptional
Mar 10, 2026
Breakfast menu was great albeit a little confusing and not detailed enough but the food was actually really really delicious.
Staff were very attentive, and welcoming.
The atmosphere was excellent.
Nando’s next door and Waitrose just around the corner.
Beds were super comf
Erica
Erica, 1-night trip
Verified
10/10 Exceptional
Mar 30, 2026
New hotel, rooms were excellent. Small, but nicely decorated. New technology, easy streaming and usb-c sockets. Staff felt young and not personal, but was ok. Did not try any food.
Wania
Wania, 4-night trip
Verified
8/10 Very good
Feb 16, 2026
Staff were really friendly, allowing us to check in early and looking after our bags after we’d checked out. When we popped back in and out of the hotel during our stay they regularly checked that everything was okay with the rooms or if we needed anything.
The room was cosy with all the amenities we needed. Well decorated, clean, cosy and in a great location about a 5 minute walk from the nearest tube station.
William
William, 1-night trip
Verified
8/10 Very good
Mar 24, 2026
The property is in a great location - a few minutes walk to two metro stations. There are plenty of restaurants and shops around. The property itself is really nice, very cool modern decor. Our room had issues with the AC unit, so the heat did not work the first night we were there. The staff tried to address it when we brought it up to them. Overall, it was a good stay.
VANESSA
VANESSA, 2-night trip
Verified
8/10 Very good
Apr 20, 2026
Lovely little room, it was in the basement which I didnt love, but it certainly was cosy and beautifully decorated and clean. There was a really annoying light that I couldnt turn off in the fridge/tea area it shone right in the eyes at pillow level
R
R, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2026
Great rooms, a bit small but everything you need. Clean.
Great location on Kensington High Street and close to Olympia Expo.
Although make sure you get a detailed receipt for breakfast each morning as you only get it as a lump sum at check out. Ours was clearly wrong but there was no way to check what was charged.
Mai-Kim
Mai-Kim, 2-night trip
Verified
8/10 Very good
Apr 2, 2026
The hotel is in a great location and reasonably priced, especially when considering where it is. The staff were all really nice and genuinely seemed to care. I would stay in the hotel again. Yo provide true balance to this review it's important to note that there were some issues with the room though:
There were 3 eftover takeaway containers left in the fridge.
The heating is rather hit and miss - for example, the bathroom was either ridiculously hot or cold.
A light came on of its own accord at 5am.
Ian
Ian, 3-night trip
Verified
8/10 Very good
Mar 11, 2026
All the staff we encountered were polite and helpful. The “Grand” queen rooms compact and I believe only a couple bed. Bed and Room were very comfortable. Main window had a perfect blackout curtain but very long side window only had a blind which just covered the window and had a constant glow around it all night.
The bathroom was beautifully decorated and everything worked well. Only exception was the towel rail which was permanently only full and made the whole main room very hot. Luckily I’m a cold person but my partner did struggle with the heat.
Also a strange smell which smelt like smoke.
Overall I would stay again but would pay more attention to the things mentioned and inform reception earlier.
Great location for exploring as close to tube.
liza
liza, 1-night trip
Verified
10/10 Exceptional
May 28, 2026
Good Central hotel, small but very good
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
Mar 28, 2026
Newly renovated top notch. Will stay again!
Wania
Wania, 4-night trip
Verified
8/10 Very good
May 15, 2026
Enjoyable stay - we had booked the queen room for 1 night, the room was smaller than expected with one of us having to squeeze between the bed and wall to get in one side.
Good location with a tube station just 7 minutes walk away.
The hotel is fairly new with a classy, modern feel.
Alexandra
Alexandra, 1-night trip
Verified
10/10 Exceptional
May 14, 2026
Best hotel we have stayed in in London, lovely clean well decorated. Great bathroom . Lovely staff. Great value for money. Couldn’t ask for better. Thanks
Christopher
Christopher, 2-night trip
Verified
10/10 Exceptional
Apr 28, 2026
Nice big room.
Henning
Henning, 5-night trip
Verified
6/10 Good
May 18, 2026
It’s a nice hotel in a good location- don’t expect a big room if you’re a solo traveller. The shower was great but the sink is impossibly small. I would stay there again but can’t say I loved the place.
Michael
Michael, 1-night trip
Verified
8/10 Very good
May 6, 2026
Recently opened & ideally situated on Kensington High Street enabling great access to tubes/buses. Kensington Palace Hyde Park easily walkable. Excellent choice of independent shops/restaurants nearby. Can highly recommend Sally Clarkes for lunch or dinner. Staff very welcoming & breakfast cooked to order was excellent. Queen room was very compact so would request a larger room when next visiting.
Sharon
Sharon, 2-night trip
Verified
10/10 Exceptional
Mar 21, 2026
.
Helen
Helen, 2-night trip
Verified
10/10 Exceptional
Mar 16, 2026
I did not have breakfast
Gillian
Gillian, 1-night trip
Verified
6/10 Good
Mar 29, 2026
Staff were really friendly and the location was great. We ordered a signature king room but ended up with twin beds. When we spoke to reception we was shown a room that was a double but it was tiny so ended up staying in the twin. The staff informed us that it was a mistake their end but there was no other rooms to give us. We never received any compensation for this and was left with the impression that it was keep the twin room or move to a smaller room. This was a bit disappointing but other than this we liked the hotel, I would just ring in future to confirm they have the room details correct before arrival.
Marcus
Marcus, 1-night trip
Verified
10/10 Exceptional
May 22, 2026
Hôtel moderne et élégant, chambre assez petite mais avec toutes les commodités. On entend un peu le bruit de la rue.
Pratique pour visiter Londres, un bon rapport qualité-prix pour la ville.