6/10 – Gut
6. Sep. 2025
Room was clean and comfortable but.......
Stay was good. It was just one night. few things that should be sorted/updates. Should note that rooms all have fridges. If I had known there was a fridge there are certain things I would have brought with me instead of having to buy the next day. It really shouldn't say breakfast included. Toast and cereal are not a Continental breakfast. And the peanut butter was just a large jar that was used by all. Not sanitary or safe in anyway. A couple of days before I was asked to confirm when I would be arriving. So I selected between 6pm and 7pm. I pulled up to the building at 6:01 pm and as I was parking I received a call asking me to confirm when I was going to arrive. It was annoying. If I had been stuck in traffic I wouldn't have answered and I don't know why when I arrived 1 minute into my allotted arrival time, I was being called to confirm again. There are tv instructions in the room. I followed them exactly as written and they didn't work. I tried a few times and called the desk as noted on the page. It rang a dozen times and when someone finally answered they said they couldn't help and I should call back in an hour. I tried multiple times again and after an hour I called and this time no one answered at all. I tried 3 times over 10 minutes and no one was picking up the phone. So I noted it in the app and within a few minutes someone came to fix it. It was a different setting not on the instructions. Very annoying. Could hear people yelling all night. Ear plugs, needed!
Laurie
Laurie, Familienurlaub (1 Nacht)
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