4/10 – Ziemlich gut
2. März 2025
We booked a Domo for one Night Glamping close to the Torres del Paine National Park. The air matress in the tent was loosing air and it was promised to us that they will take care about the damage. But nothing happened.
in the middle of the night we layed on the blank Wood flour! We had to sleep in our car, since it was cold and impossible to stay.
We contacted the owner of the site three times by email and complained, but there was no reaction and no refund - nothing!
As we learned from other guests, our case is not something extraordinary, and is happening from time to time.
It was the most customer unfriendly place we ever have spend our holidays.
Petra
Petra, Aufenthalt von 1 Nacht
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