2/10 â Mangelhaft
26. JĂ€n. 2024
Booked a Luxury-Suite with balcony-view to the pyramids with Expedia. Room was NOT available at arrival. Reasons varied depending on whom you asked. My educated guess is, the hotel goofed the booking and was overbooked. Management offered a cancellation, but standing in Gizeh in an unsafe area at night without a room was not a real option. Expedia was not reachable. So we accepted a room three houses to the left for the first night. I have never had such a rotten room in the last 30 years. No words. Second and third night we stayed in Standard-Room at the main building, but that was on ground floor adjecent to the reception with a lot of traffic in front of our door and window to the street. That were two further bad loud nights without real rest. Service at breakfast was terrible. Forget about continental breakfast. There were one or two helpful hands at the hotel, but overall it was my worst experience in decades. My wife is still traumatized. We are done with Egypt. Sorry for that. And we are done with Expedia. Not sorry for that.
Karl
Karl, Romantikurlaub (3 NĂ€chte)
Von Expedia geprĂŒfte GĂ€stebewertung
