Super 8 by Wyndham IAH West/Greenspoint

Not very clean considering the current pandemic. I feel they should decontaminate and sanitize the appliances but they don’t, there’s visible stains on everything. Clearly the housekeepers are cutting corners.

The staff and owner where all extremely helpful, property is quiet and clean. Would totally recommend to anyone in the area.

Front desk is always polite and respectful, rooms are always nice and neat, and there is never any noise when I come to town and stay here!!

I stayed 2 nights in a row. Each morning someone burnt something in the kitchen/common area and the the fire alarm off in the entire hotel. This was the most annoying part of my stay. Everything else was alright. Rooms look newly upgraded. Bathroom was clean minus the dingy face towels. Only thing to complain about is not receiving room service. Fresh towels would’ve been nice.

Easy and fast checkin. Early checkin is available if rooms are ready. Security present at night. Convenient location off feeder of Beltway 8. Eateries nearby.

The sheets were not changed and when we bought it to the managers attention he responded by basically saying we’re getting what we paid for and if we wanted clean sheets, we should’ve gone to a lii I re expensive hotel and referenced the holiday inn around the corner (wish we would’ve stayed there). I explained to him no matter what the cost, why would we want to sleep on sheets from the previous guest that had not been cleaned and had stains on then and the mattress protector had hairs on it! He finally gave us new fresh linens and we changed them. There was urine on the underside of the toilet seat and we asked for cleaning solution so we could disinfect the toilet/bathroom and we did. This terrible manager complained to us how we were inconveniencing him with the “minor” complaints as he called them and he needed to be back at the front desk. Bare in mind, he was on a phone call the entire time he was in our room....will never stay here and would never have stayed here, but we had car issues and really had no choice.

Reservation was already paid. Traveling from Dallas, Tx. Hotel.com had noted the account for early check in. Hotel wanted to charge me $25 to check in at 1pm. Had no rooms clean at 1pm and check out time is 11am. So i had to change close in the hotel main restroom for my event. Never again.

All looked good! In general the property looks well-kept, the manager was very appropriate very friendly he cares about his customers and the experience was very above satisfactory and the price was excellent! We had five people in the suite with two large beds and a sofa bed!

Nice beds. Awesome shower pressure. Great location. Friendly service. Eventhough the breakfast is always the same, at least is served and included on rate.

My room was on the 3rd floor and there was a lot of traffic noise from the freeway.