My partner and I stayed for one night on Thanksgiving Day, but our experience was disappointing due to several issues with the hotel's layout, valet parking, and room service.
While the room was aesthetically pleasing, it lacked functionality. For example:
The shower leaked water, leaving the bathroom floor soaked.
There were insufficient trash cans and no adequate hooks for towels, clothing, or bags.
The sheets and comforter had a faint, unpleasant odor.
The AC unit was inconsistent—just a one-degree change caused the room to swing between being uncomfortably cold and hot.
We also requested regular coffee pods (no decaf), but the staff brought two regular pods and six decaf, which felt inattentive to our request.
Lastly, the valet parking fee of $35 per day was excessive, especially considering the overall experience.