Hotel - Residence La Residenza

The hotel has no Reception, after 19,00 hrs, and even if I reached the hotel at 18,00 hrs, there were not anyone there. That is why, I cannot use wifi of the hotel, as the password left in the room was not the good one; this I found in the next morning... The rest was ok, exception being the fact that when making check-in in the reception (the next morning), my Identity card was copied by xerox, despite the Law for protection the personal data.

Surprising was the fact that this room had a kitchenette...not expected. Fair hotel for the price. Good location.

Very comfortable, clean and affordable. Great location and extremely helpful and professional staff. The internet did not work very well, but do not let this discourage you. It was a great place to stay. If they upgraded the internet it would be perfect

On arrival as usual we handed in our passports and were shown to our room. We were well past the earliest check in time but there was still no bedding - apparently it was arriving at 3 pm. We decided to go out and not unpack until the beds were made. As we passed the desk there was no one there and our passports had been left on the table. We were horrified as anyone could have picked them up. We waited a few minutes but as no one came we picked up our passports and went out. On our return we were asked if we had picked them up. I would advise anyone checking in to wait for their passports to be copied and not let them out of your sight. The room was adequate but the fridge was extremely noisy and during the night it felt as we were being tortured by the awful noise. Breakfast was very disappointing. Little choice and sadly no plain croissants so as we didn't like the cream or jam we settled for cornflakes although we had to ask for milk and could not help ourselves. That said the staff were very pleasant and helpful. The hotel, although it didn't seem like a 4* was in a perfect position for visiting the Cathedral and other sites. We walked from the railway station to the hotel but got a taxi back because it was a long way to drag cases.

Perfect place and a nice couple that takes care of the place....very happy

The place definitely needs updating.

Bagno troppo piccolo

Personale Disponibile e cortese. Ottima la comunicazione

Lovely spacious room. It has an old almost eerie ghostlike feeling to it. We didn’t see a single soul the first day but they remain open during covid times. Good central location.