Geejam

My mother and I had the pleasure of staying at the exquisite Geejam resort. We were greeted by Floyd the “manager extraordinaire”, who upgraded our room to the lovely Sanwood suite. An accommodating people-person, Floyd was familial in his interaction with both the staff and guests. The Geejam staff was gracious, affable and willing to go the extra mile to ensure our stay was a very comfortable and enjoyable one. The chefs prepared scrumptious bespoken meals which catered to my mother’s vegan lifestyle and my huge appetite for fresh authentic Caribbean food. Added to this potpourri, there is nature’s beautiful landscape with lush vegetation surrounded by a picturesque aquamarine sea; and the lovely town of Portland which is welcoming, safe and peaceful. Although we didn’t get to meet the owner, Mr. Beaver, the harmonious teamwork of his staff, business acumen of his manager Floyd, and maintenance of the resort grounds are a collective and true testament to the love, time and attention he has paid to hospitality management and people. We look forward to our next stay where we plan to up the ante in the Panorama villa. Until next time.

Beautiful cottages nestled in rainforest with views of the Caribbean Sea. No better setting for rest and relaxation. The cottage also came with a snack bar and a refrigerator well stocked with a variety of soft drinks. Enjoyed my stay.

I really wanted to love this place as I've heard good things. Normally, I'm a Goldeneye person but decided to make the drive to see Geejam. Worst decision. Literally every single thing has been a horrible experience - from check-in to the room. Here's a list of problems we've had literally in less than 16 hours of being here: 1) No one was available at check-in. We were let in the gate and no one was to be found.. I called the hotel and finally someone came out but he was on his phone the entire time. 2) Room was not ready on time. It was 4:30 until room was ready and when we finally were let in the room, house cleaning was still there! 3) Hot tub was broken and did not heat up. We called 3 times and they said it was just taking time, but the next day it's still not hot. We literally chose this room because of the hot tub. Completely ruined experience. 4) We ordered coffee and ice after we finally go to our room. After one hour, no coffee was delivered. I called again to remind them, finally it was delivered. BUT they forgot the ice! Had to go back. 5) Ordered breakfast today and it took SO long. 1 hour and 20 minutes. When they got here, half of the stuff we ordered wasn't brought. I wanted pancakes AND eggs, and they only brought eggs. They then told me that pancakes aren't included - only one option is included in breakfast. Absolutely ridiculous. Horrible service. 6) Internet was COMPLETELY OUT and did not work. 7) There is no diet coke available on property .