The room was terrible. At first glance it looked clean, but it felt like a poorly done renovation — recently updated, yet badly finished. There was an infestation of tiny cockroaches that came out every day and walked around the room. It was awful.
The refrigerator smelled horrible, as if it hadn’t been properly cleaned. Overall, the room needed much better cleaning. If you walked barefoot, your feet would turn black.
Every day I reported the issue with the tiny cockroaches, and they kept promising to move me, fumigate, and deep clean the room. Unfortunately, I had many belongings and was out almost the entire day, so it was very difficult for me to change rooms at the time they wanted — I would only have been able to do it at night. I tried to be flexible based on their promises to fumigate and clean, but nothing improved.
Another issue was that the hotel was oversold, which is why they couldn’t move me when I wanted. Rooms were not cleaned daily — only every four days, or daily if you specifically requested it. And if you forgot to ask, they simply wouldn’t clean it.
Until the very last day, cockroaches kept appearing in both the bathroom and the room. The staff, however, were very kind. The only redeeming quality of the hotel was its personnel.