Fragrance Hotel - Oasis (SG Clean)

Clean and simple. My room was on the roof, and the air conditioning unit outside was quite loud. Otherwise perfect. The nearest MRT station is a 15 minute walk from the hotel over a small hill. However there are buses stopping right in front of the hotel that go to the nearest MRT station.

The location for hotel is convenient and good strategy, food center just next to hotel, got mall nearby with walking distance within 5 minutes from hotel.

I am totally disappointed regarding the reception service during check in. The lady was too rude and over charged in my Credit card.

I think it would’ve been a nice place but to be warned. If you booked though Hotels.com and can’t make it to the hotel, you will lose all and can’t rescheduled or refund in any part. I missed my flight and arrived a couple days late. Can’t get any discount or even one night rescheduled even I told them before the booking dates.

I stayed for 2 nights. I booked separately by mistake and found that I booked different rooms each day. The first day was room with no-window and the second day was room with windows. Reception told us with very rude attitude and playing phone that we booked the same room type and they even don't have the room type I supposed to book for. But talking for a while, they found it and moved to another room the second day. While this conversation, the receptionist was so rude and not helpful at all. The room was too small. It wasn't worth for this price.

The new counter staff are not friendly.....the property cleanliness is commendable

it was close to many food places and markets and the staff were very helpfull

The staff were so helpful and cheery. The 12noon checkout is great also.

Room too small. Not clean. Ac not working well. Has to ask to change the room as no power when i entered the room.

Very convenient location to get to the city centre. The bus stop is just right outside the hotel where you can get bus 131 or 121 to Novena MRT station. Lots of different local food stalls and fruits market nearby within walking distance. The hotel staff is very helpful and quick to attend to matters mentioned. The receptionist staff, Marc, Farhana, Anna and Benny are polite and professional in their duty in ensuring the guests are alright during their stay the hotel. Though the room is small, it is clean. We are very pleased that the hotel is flexible in allowing the guests to store the luggage for free at the premises after checking out while awaiting to leave at the time convenient to them.