Front desk staff was not particularly friendly. Cleaning staff was friendly and accommodating, however, there was a lot of dust on the top shelf of the closet and in other areas, which indicated that cleaning was done only superficially. Our room was smaller than expected and we only had a partial view of the ocean. The bathroom was so-so for a 4 star hotel. Breakfast was good, but overall we were not impressed with the hotel and thought we paid too much given that it is off-season and that it's supposed to be a 4star hotel. Would not book there again! - What made up for it, was the beautiful ocean, great weather and close vicinity to wonderful beaches.