We chose the hotel mainly becuase of its location, which is fantastic, but we got a really good hotel as a result. Check-in was fast and friendly, the staff was English speaking and immediately willing to explain everything and help us with the surroundings and recommendations.
The room was very big, very clean, and the bed was really comfortable. Bathroom was spacious and clean as well, wireless was available all through the hotel. Breakfast was included and offered some good items, especially sweets.
From the 10th floor you get a great view of the Recoleta cemetary, which is located right next to the hotel. Great dining options, the Recoleta mall as well as other sights (e.g. the flower) are just minutes by foot. Really secure neighbourhood, easy to walk around.
For a city trip, absolutely recommended.