DO NOT book a room at ROOST! This is advertised as a luxury hotel. It is not at all!
Upon checking in, there is nowhere to park to check in and there is no valet. Instead you park around the building and lug your bags across the way to the lobby. To self park and walk with your bags is 30$ here! It’s such a rip off! I pay that much for valet. When getting to the front lobby, it’s locked. No staff comes to help, so I wait to follow someone in with a key. They laugh and stay oops! Sometimes the front door locks on its own. Ok…mind you, my car is in an illegal spot in the street with my husband waiting to move it if asked by anyone needing to get by. Crystal was helping me and was very unhelpful. She told me to use the CC with my husbands name I need to go get him. So we had to go park in their garage, get a ticket, and go back to the lobby together. Crystal then asked where our parking ticket was??? Can I say that this hotel gives no instructions to get in, check in, or parking. This was a hassle. When we got to the room it’s stripped. There’s a bed with sheets and pillows but no chairs, no rug, no pictures, barely counter space. It was weird and small and NOT LUXURY! Omg it’s a crime to say this is luxury! The shared space was loud because the walls are paper thin and you could here all the people conversations, so that was fun. This is not comfortable or luxury. It’s a complete disappointment and I’m letting everyone I can how bad this “hotel” was. Never again.