I stayed here twice: for several nights prior to an Inca Trail Trek and for one night after the trek. Had I submitted a review after the first stay in Room 11, it would have been all 5 stars. However, my second stay was in Room 19, and the experience was quite different.
Both room are well appointed and very clean. However, while 11 is quiet, 19 is right by the front door, and all happenings at the front desk and all comings and goings are clearly audible. Note: Many treks and other trips depart between 3-5 a.m.
I must still applaud the the friendly, helpful staff, the fresh breakfast and the overall charm of the building.