We stayed here about a week ago and everything was great. What made us rank this lower? We got here late. Everything was fine with the room. No complaints. Everything’s clean well stocked when you’re walking through the hallway though with your child and all you can smell is weed and it’s a smoke free hotel was awful. my husband told me to leave it alone to not cause problems. Well, I did spray our room and in front of our door cause the smell just kept coming in.The man across the hallway 211 came and thumped on our door. maybe he saw me through the pero hole.I don’t know, but it was like 1a in the morning. I was still up watching TV. I got up went down to breakfast. It was 920 and the lady Ollie was cleaning up the breakfast area. She told me it was over. Technically it wasn’t but I grabbed a bowl. They had biscuits and gravy and I served them and they had some eggs, so I grabbed a scoop of eggs to one of the bowls and before I had a chance to put another scoop, she came and grabbed the eggs and took them away. Was she going to take them home probably not just throw them away and cause a very dissatisfied customer.after going back to room husband asked if I wanted coffee. He brought coffee from lobby and said sorry no creamer. He asked Olli for some, she said “nah” she’s rude, unprofessional and bad attitude. Parker GM apologized when I told him at checkout. PS it hailed and our windshield and many others cracked . No problem it’s weather. But Oly ruined Holiday Inn stay.