Hotel.com rate was higher than the Hilton rate however this was discovered after booking so no changes could be made
I booked The presidential suite because it was my daughter’s birthday and we planned to have some of her friends from Portland join us for cocktails in the room For the price of the room, I was very disappointed overall. cleanliness was less than average and the room appeared dated, the couch was worn and pilled and the pillows were old and stained. The rug was also stained. Nothing looked as I expected. The decor is tired. Same with the towels and the robes, old and worn. maybe that’s not a big deal to others but it is to me. My expectations are simple, friendly, clean and comfortable. The room had plumbing problems on the first day we arrived. They said they fixed it so we carried on thinking it was fixed; however, it was not. The tub wouldn't drain, water was bubbling up through both sinks and the toilet almost overflowed. We heard excellent things about the rooftop bar, Luna so we took a chance on Saturday night and had a reservation for five. The bartender was clearly annoyed to wait on us. We tried to chat about the food recommendations however she said she hadn’t eaten there in a long time. Then at 1059 the lights came on and we were told to leave. no request for a last call drink or “we’re closing soon” just on time to get out. During check out, They compensated my valet parking which totaled $80. Needless to say, we won’t go back