Legacy Vacation Resorts-Lake Buena Vista

It was fabulous. Great location

Late check-in made it difficult for me to see the entrance (second driveway from corner). Reception tinted-glass entryway appeared closed, but it was not. The entry to my building was easy to find. No elevators to second floor made it a bit hard to carry my luggage up the concrete steps, but once in it was all good. The restroom separates the bedroom from the sitting/kitchenette area and there is a door to keep the living area private.

Arrived early , but ws not allowed access to room till 4. Although it was raining. We did laundry in public area , although we had laundry facilities in our room, and sat for 3 hours waiting. The apartment overall was nice and very clean . Bit outdated and bath / shower was a little weird. Was not offered late check out. Requested till 12 at extra charge but cleaning staff still turned up at 1030. Check in at 4 is late, check out at 10 is early. We had a great time and it was near to Disney Springs and the pool was nice but small. Disappointed that the "resort" area with 4 pools and restaurant was 4 Mile's away. We had no car so that was a bit pointless. We paid a lot extra to get z 2 bedroom apartment for 4 people , so did not feel this was great value, but for a family it would be worthwhile. Shame that little things spoilt what would have been a 10/10 rating.

We chose Legacy because of its location and mainly for the free “2 hour late checkout” for silver members. Unfortunately our stay wasn’t favorable. We checked in at night and verified we had a 2 hour late checkout. Lady at the desk was friendly and agreed we were okay for the late checkout. Fast forward to the morning at 10am (original checkout time) a staff member knocked on the door twice then walked in to the room. I notified her we had a 2 hour late checkout from our hotels.com reservation. She said we had to call the front desk and pay because they were not notified. 11am we get a phone call from the front desk saying that we had to be out at 12 or we would be charged (we already knew this since it was a TWO hour late checkout). So needless to say the late checkout so we could all sleep in was pointless since the staff didn’t honor the offer from hotels.com. The room also was extremely dated and had water marks on ceiling as well as a hole in the baseboard they clearly tried to repair instead of replace. Our room was also attached to another room and you literally could hear EVERYTHING. Only good experience was the Irish pub across the road. Had AMAZING wings and the karaoke was awesome!!!!

We stayed in a 2 bedroom suite which had plenty of room for our family of 5. Having a full kitchen was great, and laundry right in the room was very convenient. Some things were outdated a bit but overall we had a nice stay. Location is close to everything, very convenient when it came to shopping or eating, and a very short drive to Disney Springs. Staff was very nice.