Quality Inn Atlanta Airport-Central

The clercs at the front office was good. The whole hotel was in poor condition but fairly clean, when we woke up the breakfast area was filled with garbage

It was not clean

The shuttle came to pick us up which was fine. Once entering the hotel it had a horrible smell. The entrance was dirty as far as things on the floor near vending machine ans coffee cups left by the computer. Just seeing things not clean and the smell made me uncomfortable. Then getting onto the elevator it was dirty and the smell continued. Getting off the elevator and walking to the room i noticed the doors looking scratched up and dirty. The carpet has stains on it. Then going into the room the smell was still horrible and things like the refrigerator, microwave, remote controller, drapes, lamps, floor, walls and bathroom looked really really dirty. It also said there is free breakfast but there was no breakfast at all. We had to wait for the coffee in the morning. That is not how i would want to come to a different state for a trip and staying someone that isnt as clean as my own home being. My problem is if you show something online let it look like that. If the rooms do not look like that then take real or up to date pictures so people are aware.

Sink didn't drain. Tub was dirty, no blanket on bed, mold on shower wall.3 small pillows on a king size bed is not really enough. Elevator was out, but desk clerk did change us to a 1st level room.

Car got broken into and stole all my belongings

The hotel was dirty. I paid for 2 nights and left after the first night.. I was itching in the bed the whole night i barely slept.

Had a res. And no one came I was left in the lobby approX 40 mins so I left and stayed at microtel. Quality still charged me

Ghetto as hell ! I stayed overnight because I missed my flight and I woke up to one of the front desk associate’s banging on my door during the midnight . He then had to come in my room to have a “talk” about a damn ID card that wasn’t in the system . Extremely unprofessional and I couldn’t sleep after .

I never stayed at this hotel. I called and canceled due to my daughter having an anxiety attack on our flight. We weren’t able to fly as well. I called the hotel & canceled with no problems. Spoke to Ty to explain the situation and she said she understand. This was Nov 29th. To this day, Jan 16, I never received a refund and now when I call. Ty is never available. I expected compassion & understanding but I guess greed is bigger than human kindness.

Too much noise in the hallway