4/10 – Ziemlich gut
21. Juli 2023
The Appartement was good but the check in was terrible. Check in time was at 15:00 but I have got the code to the Appartement after 16:00 via mail. The mail ended up in the spam folder. So I did not get any notification. And did not check the spam folder. We arrived at 22:00 at the Appartement and could not contact anyone. No one was answering via whatsapp so I had to call tlv2go which costed me 40 € because of the fee to call someone in Israel with a German number. I was minimum 10 minutes in the queue and had to call twice. Why did not you tell me the first time that I have to check my mails. No one told me that I will get any mail from you for the code. Why I have not got a WhatsApp from you like you did before. Why do you send that mail that late and not at least one day before the check-in? Just a terrible and unacceptable service.
Alfred
Von Expedia geprüfte Gästebewertung
