It was an abysmal experience. We had booked a room boasting an ocean view, yet we were met with the complete opposite, a grievous error indeed. Despite paying a premium for the ocean view, we received no compensation for the discrepancy. When I inquired about this issue, the officer promised a callback that never materialized. I am utterly exasperated by their empty promises and have resigned myself to the belief that they will never follow through. The room’s floor was inundated with beach sand, turning our supposed haven into a gritty nightmare, while the kitchen had been usurped by a veritable empire of cockroaches. To add insult to injury, our nights were plagued by incessant noise from outside, robbing us of any semblance of restful sleep.