We checked into our rooms. The two of us have stayed at the Leonardo many times on our Visits to Galway. This time we booked and brought in two American friends to visit and tour Galway. Without knowing we were given an “executive” room, which was nice. Had we known, we would have given it to our friends. Our friends compared our room to theirs and felt they were slighted, we had water, snacks, bathrobes, a bigger room and a sitting table, in short a nicer room! They returned to the front deck and questioned the difference since we BOTH paid the same price? Not sure if he was the manager. But whomever he was, was very rude! His offer to our friends was and I quote “ well we can down grade your friends (meaning us) to a similar room that you have! Not an exceptable or hospitable solution. We felt bad for our visiting friends and offered them our room, which they denied, but made us feel very uncomfortable. In our opinion, what the manager offered was unacceptable solution! On our future trips to Galway we will be seeking alternatives to the Leonardo.