Crest Hotel Suites

The location is excellent, but the value is not ideal. The gallery images suggested a bar on site, a pool, and chairs on the beach. There is a restaurant that uses the hotel space, but it does not function as a hotel bar. The pool was closed. The beach chairs are 2 blocks to the beach + 4 blocks north. The rooms are sparse, the beds are not super comfortable, the shower is not ideal, and there was no trash can in the room besides a small one by the toilet. (Also a homeless man took the beer that we were drinking on the patio one night (11pm). If this room has been lower priced, i would have been totally fine. But to compare the amount that we paid for this room with rooms in other cities at a comparable price leaves the Crest greatly lacking... this might be the cost of staying in/ around Miami Beach. But we were definitely left wanting.

A no frills hotel. This works out great if you don’t plan on staying in your room much. Location is great! Easy walk to beach, shopping, and restaurants.

Service was good, thanks to the front desk! However the room had lots of bugs and the TV didn’t work. Never tried the breakfast.

The room is very small don’t look nothing like The pictures. When I arrived the bed had a big juice mark and pillow case was dirty. My toilet was broken from Tuesday - Thursday!!! I’m leaving today and I didn’t receive no housekeeping put had to paid daily resort fee. I was told it corona so they can’t change the sheet but I could come and pick up new towels. The fridge had somebody snack left in there!!!

Although located very close to the beach and Lincoln Road, you can definitely stay in a nicer hotel for less. My wife and I booked for Valentine’s Day. There is NO PARKING. We already knew that an came prepared. The lot right in front of the hotel was not taking overnights. We found another a block away that wasn’t too bad. They didn’t let us check in until 3, and there was only ONE attendant. The check in took a while. We also chose this hotel bc it claimed to have a tempered pool. I guess that means it’s tempered by the sun bc it was freezing. Couldn’t enjoy it. The beach is amazing and a block away. Lincoln Road is NOT what it used to be (probably bc of Covid). We spent a day on Ocean Drive which was alive as always (be sure to wear masks. It was great to see everyone wearing masks). If your going to come to South Beach, splurge a little and stay on Ocean. As locals, that’s what we recommend.

The customer service is the worse . They never answer their phone

This hotel was nothing like the posted pictures. First of all do to outdoor dining I had to walk through restaurant diners to both checkin and go to our room. When leaving to check out the pool that entrance was behind one of the diners tables and they were rolling joints. Our room did not have the tv in the sleeping area as shown in picture it just had all the hook ups and a large ugly picture. I went to cancel remaining night and they just said sorry is non refundable.

Just not a good place to stay. Tiny room and staff wasn’t good. Don’t recommend

Very comfortable, great location and very pleasant staff. I will definitely staff there again .

Hotel was terrible , does not look like the pictures online at all .