The pool on the low side had dirty tile, I rubbed it to see if it was discolored but it came off and the floor on the low side was dirty also. floor from pool to include the changing room foor was dirty. The bar service was very friendly but the food. First they had to check if they had the food, then the food: Lunch-salmon sandwich with cream chees and cucumber came without margerine instead of cream cheese. the salad had some brown pieces which I removed, my sons ham and chees sandwich was great. Dinner- my son's pizza was GBP 15 and tasted like a bad frozen pizza, we didn't expect a fresch pizza but at least a decent frozen one. The best part was the crust, the sauce tasted like tomato paste not sauce. my pita with hummus was so hard that I couldn't bite it (I still have my own teeth), they brought it back and the pita was fresh and soft and was good, I am not sure why they covered the hummus with rocket and then put the pita on top. The side/house salad I orderd had some slimy dark leaevs which I didn't eat. So quality of the food was very poor. After that experience we deceided against breakfast at the hotel and went to Noonology which was exceptional. The bet was very hard, and sleep was painful. Good location, Parking is not free it is GBP 5 per 24 hrs. Pool and Bar service was very friendly. Out of the 3 front desk staff I talked to 1 was very friendly but the two blond staff members (no offence anyone) appeared to be bothered when asked question or checking in.