DoubleTree by Hilton Metropolitan - New York City

Luxury inn with restaurant, near 5th Avenue

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Sun, Apr 5
Mon, Apr 6
April 2026
May 2026
DoubleTree by Hilton Metropolitan - New York City is a haven of luxury near 5th Avenue, offering a hair salon, dry cleaning/laundry services and an on-site bar. Enjoy express check-in and out, newspapers in the lobby and connect with in-room WiFi during your stay.
Good

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Internet access
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Spa services
  • Business center
  • 12 meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Front-desk safe

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

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About the neighborhood

Map
569 Lexington Ave, New York, NY, 10022

What's nearby

  • Rockefeller Center - 6 min walk - 0.6 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Grand Central Terminal - 8 min walk - 0.7 km
  • Central Park - 12 min walk - 1.1 km
  • Times Square - 13 min walk - 1.1 km

Getting around

  • Teterboro, NJ (TEB) - 19 min drive
  • LaGuardia Airport (LGA) - 32 min drive
  • Newark Liberty Intl. Airport (EWR) - 45 min drive
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive
  • Stewart Intl. Airport (SWF) - 92 min drive
  • New York 23rd St. Station - 5 min drive
  • Grand Central - 42 St. Station - 9 min walk
  • New York W 32nd St. Station - 28 min walk
  • 51 St. Station - 1 min walk
  • Lexington Av.-53 St. Station - 3 min walk
  • 5 Av.-53 St. Station - 7 min walk

Restaurants

  • ‪Schnipper's Quality Kitchen - ‬1 min walk
  • ‪The Mill - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Panda Express - ‬1 min walk
  • ‪Ess-a-Bagel - ‬2 min walk

About this property

DoubleTree by Hilton Metropolitan - New York City

DoubleTree by Hilton Metropolitan - New York City puts you in a great location, within just a 10-minute walk of 5th Avenue and Rockefeller Center. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights at this luxurious inn include a bar/lounge, a 24-hour fitness center, and a fitness center. The property is just a short walk to public transportation: 51 St. Station is steps away and Lexington Av.-53 St. Station is 3 minutes.

At a glance

Hotel size

    • 764 rooms
    • Arranged over 20 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (up to 60 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • WiFi and wired internet access in rooms*

Parking

    • Onsite self parking (USD 55 per night)
    • Onsite valet parking (USD 65 per day)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge

Working away

  • Business center
  • 12 meeting rooms
  • Conference space (12000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1961
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Spa services
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 37-inch TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Met Bar - Onsite lobby lounge.
Met Grill - This restaurant specializes in American cuisine and serves breakfast only.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per night (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.95 (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 20 per person

Children & extra beds

  • Rollaway beds are available for USD 25.00 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Self parking costs USD 55 per night
  • Valet parking costs USD 65 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

DoubleTree Hilton Metropolitan New York City Hotel
DoubleTree Hilton Metropolitan Hotel New York City
DoubleTree Hilton Metropolitan New York City
DoubleTree Hilton New York City
DoubleTree Metropolitan
DoubleTree Metropolitan Hilton
DoubleTree Metropolitan New York City
DoubleTree New York City Metropolitan
Hilton DoubleTree Metropolitan
Hilton Metropolitan New York City
DoubleTree Hilton Metropolitan Hotel
DoubleTree by Hilton Metropolitan New York City
DoubleTree by Hilton Metropolitan - New York City Hotel
DoubleTree by Hilton Metropolitan - New York City New York
DoubleTree by Hilton Metropolitan - New York City Hotel New York

Frequently asked questions

Are pets allowed at DoubleTree by Hilton Metropolitan - New York City?

Yes, pets are welcome, with a maximum weight of 60 lbs per pet. There's a charge of USD 100 per pet, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at DoubleTree by Hilton Metropolitan - New York City?

Yes. Self parking costs USD 55 per night. Valet parking costs USD 65 per day.

What are the check-in and check-out times at DoubleTree by Hilton Metropolitan - New York City?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at DoubleTree by Hilton Metropolitan - New York City?

No, this inn doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.

What is there to do at DoubleTree by Hilton Metropolitan - New York City and nearby?

DoubleTree by Hilton Metropolitan - New York City has a 24-hour fitness center and spa services.

Are there restaurants at or near DoubleTree by Hilton Metropolitan - New York City?

Yes, Met Bar offers American cuisine.

What's the area around DoubleTree by Hilton Metropolitan - New York City like?

DoubleTree by Hilton Metropolitan - New York City is in Manhattan, a short 1-minute walk from 51 St. Station and 6 minutes' walk from 5th Avenue.

Have a question?

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DoubleTree by Hilton Metropolitan - New York City Reviews

7.2

Good

7.8

Cleanliness

8.8

Location

7.6

Staff & service

7.2

Property conditions & facilities

Popular mentions

RoomBookingTrainsTripFamily friendly
Verified

2/10 Poor

The property closed and didn’t let anyone know
Amber, 3-night trip
Verified

10/10 Exceptional

Sehr sauber und hochwertig zum kleinen Preis
Michael, 5-night trip
Verified

2/10 Poor

The property is closed when we arrived. We waited outside the hotel, freezing cold
Joy Marie, 2-night trip
Verified

2/10 Poor

They cancelled our booking a week before our stay and haven't refunded us
Brandon, 2-night trip
Verified

2/10 Poor

I didn't like nothing because they closed 😞
Melissa, 4-night trip
Verified

2/10 Poor

The hotel was closed which caused all sorts of issues for us snd your employees never updated your system to reflect our relocation
MARIA ISABEL, 2-night trip
Verified

2/10 Poor

The property was closed and doors were locked upon arrival at the front door of the hotel. Calls to the hotel were not answered. Representatives at Travelocity appeared unaware that hotel was closed when contacted.
Michael, 3-night trip
Verified

10/10 Exceptional

Apesar que no abrieron el hotel fueron responsables al darme otro estadia
Luz, 3-night trip
Verified

2/10 Poor

Locked and Closed

Hotel was locked with lights off. Could not check in. Had to sleep outside hotel entrance.
March, 3-night trip
Verified

8/10 Very good

Accessibility

The hotel was nice and comfortable, however, the building was older and although the room was accessible, it was extremely challenging to get down the hall ways and into and out ofbthe elevator with the hallways being narrow. Just barely wide enough for a wheelchair or scooter.
Christina, 1-night trip
Verified

4/10 Fair

We actually stayed at The Stewart. Double tree was not available. Room was old, wall paper pealing off, stained carpet, stained bathroom tiles, bedding was stained and no one had vacuumed under the beds in months. Tv didn’t work. Would not stay there again or recommend.
Sandra Elizabeth, 4-night trip
Verified

2/10 Poor

We were boarding a plane only learn the hotel was completely shut down. No advance notice and no rebooking until we reach out to Expedia who did a great job
John, 2-night trip
Verified

10/10 Exceptional

Excellent Vacation

We’ve been transferred an another hotel, Stewart Hotel, the staff was awesome, very friendly and helpful. The location is amazing but the rooms they need to watch more the cleaning. We are very happy for our staying.
Federico, 3-night trip
Verified

2/10 Poor

Unfortunately this hotel was temporarily suspended and failed to notify me. I Arrived at the hotel to find out it was closed. No email, text or call was given prior to my arrival.
Kishana W, 1-night trip
Verified

2/10 Poor

Bad treatment by double Tree and Hotels.com

The whole experience could not have been any worse. The hotel and hotels.com sold us rooms when the hotel has been closed for 18 months. Both together were fraudulent in their dealing and cheating us. we stood in front of the hotel with our bags and no place to go. They did not make any effort to help us find another hotel. In return for all our problems all they want to give us another voucher for hotels.com. Why would I ever want to use such a company again. I have no faith in such a bad operation of double tree hotel and hotels.com who together let it happen and sold us a rooms to us and our friends. In my opinion I have never be treated worse and I am going to report this to Attorney general and better business bureau so this does not happen to anyone else.
Archana, 2-night trip
Verified

2/10 Poor

This place is closed for a whole year and you booked us there . Still you’re looking for rating .
2-night trip
Verified

2/10 Poor

They cancel our reservation only 1 day before travel
FLORELLA, 2-night trip
Verified

2/10 Poor

Property wasn’t open and charged me for my stay anyway!
Kateidra, 3-night trip
Verified

2/10 Poor

reservation to hell

this was the worst trip ever pre paid my stay when we arrived the hotel was closed sign on the door did not receive any notification of this closing could not get ahold of any one on this problem we had trouble finding a place to stay so we took the train back to ma fron ny city this mix up cost me hundreds of dollars and did not get back until midnight my nightmare is still going on i booked a non refundable stay now hotels.com and doubletree hilton are blaming each other and neither one has provided a refund the fight goes on beware
2-night trip
Verified

2/10 Poor

Terrible!!!!

The hotel is closed!!!! I made a reservation and thought everything beas set. Show nup to check in and there are signs on the front saying the are permanent closed. Stood there for hours trying to find another hotel so my family wouldn't be on the street. So disappointed and I won't be using Hotels.com in the future
Dvonne, 1-night trip
Verified

2/10 Poor

Hotel is CLOSED!

This hotel is CLOSED and has beem for 2 years. Why hotels .com is still letting people make reservations is beyond me.
Rachel, 2-night trip
Verified

2/10 Poor

Hotel.com committed fraud by charging for rooms and after we arrive here in NY from Florida that that hotel is closed for about 2 years Thus situation will go to a lawyer as no one from H.C is resolving this issue.We will also inform State attorney’s office about H.C
Nilima, 2-night trip
Verified

2/10 Poor

HOTEL CLOSED for 1.5 years don’t book

THIS HOTEL HAS BEEN CLOSED FOR 1.5 YEARS. Hotel.com sold us a room here. We arrive and the hotel has been closed for more than a year. There were several families in the sidewalk literally not knowing what to do. It was a MESS. We were lucky that our phones were charged and were able to quickly get another hotel last minute. Outrageous
Kirsy, 2-night trip
Verified

2/10 Poor

The property was closed upon arrival
Danielle, 3-night trip
Verified

8/10 Very good

Los pasillos oscuros la bañera un poco pequeña pero la cama excelente me gusto
Carlito, 3-night trip