This was my third time staying at the Shelley. I have to say I was disappointed with the way things are now. They no longer have valet parking. I had to walk a couple of blocks to get to a nearby parking garage (Which by the stench of it, people use it as their bathroom). The walk to the parking garage wasn't bad, but I prefer to pay a little more and have my car delivered to me when I need it.
Not a single ice machine in the hotel. I had to go across the street to get ice.
The place looks really run down with the hallway carpets badly stained.
The room was ok, however, no one went to at least get the trash out. I understand that due to COVID the daily housekeeping may not be possible, but to the point they wouldn't even take the trash is too much. It seems like they stopped trying.
I'm not staying there again and I'm afraid I wouldn't recommend it.
The only positive thing about it was the location. Very close to the action.
Ronald, Reise (3 Nächte), 24. Mai. 2021
Great Locations, Just South Beach crown has change considerable
Gustavo, Urlaub mit Freunden (2 Nächte), 12. Mai. 2021
RIP OFF!! BOOK ANYWHERE BUT HERE!
Worst hotel stay I have ever had in my entire life. The name should really be changed to Motel.
The rooms are INCREDIBLY small.
Smelled like cigarette smoke. There was no closet. No where to unpack or literally WALK. Serious, we had to enter our room walking sideways it was so small. Not even a joke. Nice added feature, our toilet didn’t flush.
The entire building was old, dated had an old moldy smell.
Our entire stay the same dirty bandaid stayed on hallway carpet so that tells you there is no one cleaning the place.
This was a couples trip but there could be no romance in that environment.
The amount of money you will pay to stay at The Shelley for what you actually get is criminal.
Avoid at all cost.
Rocelle, Reise (2 Nächte), 30. Apr.. 2021
Terrible service and hotel
It was terrible , they didn’t give me a key , they used a hard key and told me only they could keep the key so every time I wanted to get in my room I had to find the person who work there , and the toilet was flooded and the whole bathroom was wet nobody came to fix it and I told the front desk guy 3 times
Trevon, Familienurlaub (1 Nacht), 29. Apr.. 2021
The absolute worst hotel I've ever stayed at!
Urlaub mit Freunden (3 Nächte), 1. Apr.. 2021
Had some issues with check in and check out but overall it was decent for the price
Dorothy A, Reise (2 Nächte), 8. März. 2021
Not worth it
We definitely did not expect a stay like this. It takes a lot for me to write a negative review, but I feel this one deserves it.
Immediately upon entry to the room, we saw a dead roach on the floor between our beds. To make matters worse, for some ridiculous reason they are using Covid as an excuse to not provide housekeeping service unless specifically requested. You would think cleanliness of the room would be a priority. They also were not providing replacement bath towels unless specifically requested.
I also overheard a guest in the lobby talking about how her things were taken from her room but didn’t get much details beyond that.
Proximity to the beach is a plus, although it comes at the expense of very loud, obnoxious music coming from cars passing by.
Urlaub mit Freunden (3 Nächte), 5. März. 2021
The stay was okay and the room was clean. The only problem I had was at check-inn. It took me a hour to get in the room cause any of the keys wasn’t working. Then finally got a room where the key was working. The other problem beside that I had they change my room without me being there so move my stuff without me being there.
Lloyd, Reise (4 Nächte), 5. März. 2021
Average stay. Not Great. Not Bad....
My Hotel stay was a average. Due to Pandemic no extra services were allowed.
Raymond, Geschäftsreise (3 Nächte), 23. Feb.. 2021
They shelley is very unprofessional they never pick up the phone worst experience of my life
Urlaub mit Freunden (3 Nächte), 18. Feb.. 2021