Got the key okay. Has world's smallest elevator - which was broken on the day I arrived, so had to get luggage up 4 flights of stairs. The room was in the roof, so 1/3 of the space was angled and not much use! Skylights only, which when opened just let all the noise in. Door into apartment opened directly onto stairs that lead up to the room, so steep that if I stood on the bottom step the keyhole was below my knee - I had to crouch to lock the door! TV only had Netflix but wasn't told whether this was included or extra, so didn't use it - nowhere to plug TV aerial cable in. But it was right by tram stop, grocery store (Coop), was clean, had bare essentials, bed was a little on the short side as I'm 6ft but comfortable. As a place just to sleep & cook/microwave basic meal, it is acceptable.