The Pelham - Starhotels Collezione

This hotel is charming and comfortable, but my payment was inappropriate. Some Guest put the bar and restaurant fee on my room number. Of course, they corrected it. However. I had not good feeling.

leider war es im Bad kalt, geheizt werden konnte in unserem Zimmer nicht die Handtuchheizung war wohl schon immer nicht funktionsfähig

Great location for all museums

Very nice. There could be a little better presence at the front desk as it is a 5 star establishment. I had to lug 75lbs of luggage up the exterior stairs and then dragged by own bags to my room bc the front desk clerk seemed like she couldn’t be bothered to so much as smile, let alone offer to get a bellhop to assist with my bags. Later in the trip, there seemed to be a better staff presence, and they did help me with my bag upon departure. But the grumpy front desk clerk was ever-present... Room was lovely and very clean. Good location right across from the South Ken tube.

The hotel is right on the circle by South Ken tube and within easy walking distance of museums. I asked for, and received, a quiet room on the back that was perfect.