Lubbock Christian University - 6 min drive - 5.9 km
Texas Tech University - 8 min drive - 8.3 km
Buddy Holly Center - 9 min drive - 12.9 km
Getting around
Preston Smith Intl. Airport (LBB) - 18 min drive
Restaurants
Chick-fil-A - 9 min walk
McDonald's - 12 min walk
The Cheesecake Factory - 11 min walk
Olive Garden - 16 min walk
Bubba's 33 - 9 min walk
About this property
Quality Suites
At Quality Suites, you'll be within a 10-minute drive of Texas Tech University. You can get a workout in at the 24-hour fitness center or take a dip in the seasonal outdoor pool. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
65 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
Safe-deposit box at front desk
24-hour fitness center
Seasonal outdoor pool
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible fitness center
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LED television
Premium cable channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock
Frequently asked questions
Does Quality Suites offer free cancellation for a full refund?
Yes, Quality Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Suites?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Suites?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Suites?
You can check in starting at 4:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Quality Suites and nearby?
Quality Suites has a seasonal outdoor pool and a 24-hour fitness center.
What's the area around Quality Suites like?
Quality Suites is a short 10-minute walk from South Plains Mall and 17 minutes' walk from Lubbock Premiere Cinema.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 24, 2024
Cody
Cody, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Annette
Annette, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Annette
Annette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Was an absolute wonderful hotel to stay at. Very friendly and helpful staff. Loved that there was a sitting area in the lobby with tables and chairs we used to eat our dinner. The room was very clean and comforting. We had fresh towels everyday without having to call and ask,most hotels do not do daily housekeeping if staying for multiple nights. Will definitely stay here again when visiting our daughter at Texas Tech!!
Verified traveler
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 14, 2024
Kenneth
Kenneth, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 13, 2024
Had no way to turn shower on, bath only and plug had been removed so couldnt even take a bath. Flooring was peeling up causing it to pinch my foot as i walked on it. Hallway under construction with debris all over the floor. Just a mess all the way.
Brandon
Brandon, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
2nd stay just as good
easy access, easy check-in/out, comfy room/bed, ample breakfast, quiet, easy parking and covered area for loading/unloading. Friendly staff.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
aaliyah
aaliyah, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 27, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 23, 2024
JOSE L
JOSE L, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 23, 2024
Staff was wonderful and room was very clean. Room had a little wear and tear but was comfortable and clean. Breakfast was very good.
John
John, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 22, 2024
Horrible and would not recommend
This hotel was not clean. There were stains on the wall and couch which we were not sure what they were. Paint peeling off the wall. The tub in the bathroom had rust.
When housekeeping cleaned our room, they did not replace or leave extra toilet paper, towels or hand towels. Instead of making the bed, she just pulled the covers up like a child would do.
The key card we received never worked more than once and no one was ever at the front desk. Waited many times more than 5 minutes.
We would not recommend this hotel and will not stay there again.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 18, 2024
Aron
Aron, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 14, 2024
Brian
Brian, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 13, 2024
Hotel was in a good location front desk help seemed like he didn’t want to be there “no personality “ the so call breakfast was terrible, give them credit the facilities were clean however will Consider other options
Kevin
Kevin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
James
James, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Oct 8, 2024
Jose A
Jose A, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
eric
eric, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Arthur
Arthur, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Joyce
Joyce, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 22, 2024
Melissa
Melissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
All the staff were very friendly and helpful. The breakfast staff kept everything very well stocked even we arrived to breakfast 30 minutes before it was over on our first morning. The property was quiet and comfortable. Plenty of linens in bathroom which was nice. Full size pillows would be nice but there were plenty of the smaller sized pillows for us.
Terri
Terri, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Sep 15, 2024
Made reservation based on reviews. Arrived checkin was ok. Got to our room and first thing we noticed was water damage and peeling of the sheetrock over the bed. Bathroom wall showed water stains on walls. Bedspread was dirty and when we got up the next morning noticed the sheets were stained. We work in hospitality and my wife is a housekeeper so we know what is acceptable and this was not. Had i not been so tired we would have left and found another place. Mentioned items to manager on duty who said she would inform management. Based on how she said it, it's not happening.