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Cleveland Marriott Downtown at Key Tower

4.0 star property
Hotel with spa, near Huntington Bank Field

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cleveland Marriott Downtown at Key Tower

Property amenity
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Meeting facility
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • Pet friendly
  • Connecting rooms available
Main amenities
  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Health club
  • Valet parking
  • Self parking
  • 15 meeting rooms
  • 24-hour front desk
  • Garden
  • Convenience store
  • Snack bar/deli
  • ATM/banking services
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
The price is $179
includes taxes & fees
$152 per night
Dec 21 - Dec 22

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
  • 234 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Pillow menu
Premium bedding
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Pillow menu
Premium bedding
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

Club Studio Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Pillow menu
Premium bedding
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
  • 234 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Lake View, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Lake View, Corner

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
  • 234 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Lake View (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Lake View

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Double Beds, Lake View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
  • 234 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 Double Bed, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 Double Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Sofa bed - double
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 Double Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Premium bedding
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property

Hilton Cleveland Downtown

Pool
Pet friendly
Parking available
Internet access
9.2 out of 10, Wonderful, (1161)
The price is $179
includes taxes & fees
$152 per night
Dec 8 - Dec 9
Hilton Cleveland Downtown
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About the neighborhood

Map
1360 West Mall Drive, Cleveland, OH, 44114

What's nearby

  • Huntington Convention Center of Cleveland - 6 min walk - 0.5 km
  • JACK Cleveland Casino - 7 min walk - 0.6 km
  • Huntington Bank Field - 11 min walk - 1.0 km
  • Rock and Roll Hall of Fame - 13 min walk - 1.2 km
  • Progressive Field - 15 min walk - 1.3 km

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 5 min drive
  • Cleveland Hopkins International Airport (CLE) - 16 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
  • Cleveland Station - 14 min walk
  • Tower City-Public Square Station - 10 min walk

Restaurants

  • ‪Jack Cleveland Casino - ‬6 min walk
  • ‪The Arcade - ‬7 min walk
  • ‪Rosie & Rocco's - ‬6 min walk
  • ‪Jake's - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk

About this property

Cleveland Marriott Downtown at Key Tower

Cleveland Marriott Downtown at Key Tower offers a great location, putting you within a 15-minute walk of Huntington Convention Center of Cleveland and JACK Cleveland Casino. Guests can visit the spa to be pampered with deep-tissue massages, Ayurvedic treatments, or mani/pedis, and Greatroom, one of 3 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a health club, and a fitness center. The helpful staff and location get great marks from fellow travelers. Public transportation is close by: Tower City-Public Square Station is just 10 minutes by foot.

Languages

English

At a glance

Hotel size

  • 400 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 7 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (1 total, up to 40 lbs per pet)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Onsite self parking (USD 25 per day)
  • Covered onsite valet parking (USD 40.00 per day; includes in/out privileges)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Fitness classes
  • Bicycle rentals nearby
  • Golfing nearby
  • Horse riding nearby
  • Ski area nearby

Working away

  • 15 meeting rooms
  • Conference space (17918 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1991
  • ATM/banking
  • Garden
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is open select days.

Dining

Greatroom - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Marble Room Sushi - This restaurant specializes in sushi and serves brunch and dinner. Open daily.
Il Venetian - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open select days.
Savour Coffee and Creatio - Onsite coffee shop. Open select days.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100.00 per pet, per stay

Parking

  • Self parking costs USD 25 per day
  • Covered valet parking costs USD 40.00 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Cleveland Marriott Downtown Key Center
Key Marriott
Marriott Key
Marriott Key Hotel
Marriott Key Hotel Cleveland Downtown Center
Cleveland Marriott Downtown Key Center Hotel
Marriott Downtown Key Center Hotel
Marriott Downtown Key Center
Cleveland Marriott Downtown At Key Center Ohio
Marriott Cleveland Downtown At Key Hotel Cleveland
Cleveland Marriott Downtown at Key Center
Cleveland Marriott Downtown at Key Tower Hotel
Cleveland Marriott Downtown at Key Tower Cleveland
Cleveland Marriott Downtown at Key Tower Hotel Cleveland

Frequently asked questions

Does Cleveland Marriott Downtown at Key Tower offer free cancellation for a full refund?
Yes, Cleveland Marriott Downtown at Key Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cleveland Marriott Downtown at Key Tower?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of USD 100.00 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Cleveland Marriott Downtown at Key Tower?
Yes. Self parking costs USD 25 per day. Valet parking costs USD 40.00 per day.
What are the check-in and check-out times at Cleveland Marriott Downtown at Key Tower?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.
Is there an onsite casino at Cleveland Marriott Downtown at Key Tower?
No, this hotel doesn't have a casino, but JACK Cleveland Casino (7-min walk) is nearby.
What is there to do at Cleveland Marriott Downtown at Key Tower and nearby?
Have fun with nearby activities like cycling and horseback riding, and practice your swing on the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy other amenities such as a health club and a garden.
Are there restaurants at or near Cleveland Marriott Downtown at Key Tower?
Yes, there are 3 onsite restaurants, featuring American cuisine.
What's the area around Cleveland Marriott Downtown at Key Tower like?
Cleveland Marriott Downtown at Key Tower is in Downtown Cleveland, a short 5-minute drive from Cleveland, OH (BKL-Burke Lakefront) and 6 minutes' walk from Huntington Convention Center of Cleveland. Travelers say the area is walkable and ideal for skiing.

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Donald, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Charles A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

robert, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

I felt disappointed and somewhat humiliated by my interaction with the front desk staff. When I asked something, the employee seemed preoccupied and responded in a hurried manner. It seemed he was more focused on serving the next guest in line than on offering me thoughtful assistance. A more attentive response would have made my experience much better.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

William, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Visiting family. Nice clean hotel.
David, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Cheyenne, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful clean and FANCY !!! Love :)
Jerrianna, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Henry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

amy l, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dusty, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Anne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Me and my girlfriend decided to stay here for my 23rd birthday and it was perfect. The hotel was very clean and the hotel representatives were very polite and friendly. The restaurant was amazing, we both had the Chicken Parm, definitely what we both recommend. Also the hotel is in close proximity too everything. We easily walked too every destination which included the Guardians Stadium and the Jack. We 100% recommend staying here.
Cameron, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Room Conditions
The lobby and bar area is really nice. The rooms are severely outdated and old.
Isiah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Bad day?
The staff did not expand on where to go to park our car or to get to our room. The host seemed irritated when I asked those questions too while giving vague answers. Perhaps just a bad day, but everything else was top notch.
Freddie, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Only had 1 room reservation although my confirmation stated I reserved 2. Took till 8 pm to get the second room. No notification stating my room was ready although they took my number to let me know. Front desk team didn’t seem to know what they were doing.
Kathleen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 2-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"Dining was excellent."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM