Awful experience. The hotel front desk is not marked so I looked for it for about 20-30 minutes before reading online reviews complaining about the same thing. They shared that the front desk is inside the bar, which they really need to tell people ahead of time. The entrance to the hotel doesn’t have a front desk in it, but that’s what is shown as the entrance online
No one answers the phone here which made things worse
They confirmed my reservation, but didn’t have a room for me when I showed up there, after taking a 3 hour bus and getting a taxi. I was feeling faint and the guy was extremely unhelpful. He said he had a room and I had to wait in the heat, but then he said he couldn’t give me a room.
The whole thing was wildly unprofessional. Don’t stay here