The hotel environment was clean, warm and has everything you need. I stayed here on business and did not need to pack any extra necessities such as hair dryer and iron. The room had everything I needed. The only downfall of my stay were the front desk staff. They weren't very welcoming at all, didn't have much knowledge of the area and the amenities the hotel offered. One example was the free printer they had in the lobby for guests to use. I needed to print a report and when I connected my laptop, the printer stated no network. I asked the front desk for assistance and he stated he didn't know what was wrong with it, that it has been broken for weeks and he flat out was no help. I ended up resetting the printer myself, enter in the wifi credentials and was able to get it to work all on my own. Any time I walked pass the front desk, all the staff were on their phones, leaning on the counters, chit chatting and just not welcoming at all. It seemed like I was bothering them for asking for help.