Newer property, tried to check in early but was denied, heat was blowing cold air, temp was 66 degrees, 1st time front desk said it was set too high and was drawing in cold air to cool down, 2nd time note left for maintenance, third time was told there is a motion sensor, no movement lower temps, was cold and uncomfortable most of the stay, requested clean towels and room cleaning, wasn't done, had to go to the from desk for towels, asked again for room cleaning, never happened. took away from the stay and experience